need help with sofware download

[vyr.prokuroras]

hello there.

first off all sorry for my language - english is not my native and cisco support section really sucks ( its even worst than huawei support)

pls help, i am in desperation.

i want to upgrade my asa5505 sofware from 8.2 (1) to 8.2(2).

1. i created an account at cisco.com (coz they does not provide downloads in usual way, like many companies in they download drivers/software section).

2. when iam tryn Download software direct from asa (tools->download upgrade) - got login failed

3. when tryn download from here, got even better (picture attached)

4. can anyone provide clear instructions how to download that damn file (https://software.cisco.com/download/release.html?mdfid=279916854&release=8.2.2.ED&softwareid=280775065&sortparam= )?

thanks a lot and sry for my english

[JP Miranda Z · Accepted solution]

Hi vyr.prokuroras,

This link should answer all your questions:

http://www.cisco.com/web/Downloads/SDS/Software_Downloads/FAQs.html

Hope this info helps!!

Rate if helps you!

-JP-

[Marvin Rhoads · Accepted solution]

Cisco software downloads are not free.

Unless you have a service contract, you have no automatic right to download software updates.