Problems with VPN Client 5.0.07.0290

[petebr00_Schaumburg]

Hello:

I am running Windows XP SP3 and when I attempt to log into my work network I get CVPND/0xA340000D.  The virtual adapter was not recognized by the operating system.  I've done tons of googling without any clear direction was to what the problem might be.  I've uninstalled and reinstalled twice.

Any ideas?   (I wanted to post enough log information to help.  If there is too much, I'm sorry).

=========================================================

66     19:23:45.171  09/08/10  Sev=Info/5 CVPND/0x63400013
    Destination           Netmask           Gateway         Interface   Metric
        0.0.0.0           0.0.0.0     192.168.1.254      192.168.1.66       25
      127.0.0.0         255.0.0.0         127.0.0.1         127.0.0.1        1
    169.254.0.0       255.255.0.0      192.168.1.66      192.168.1.66       20
    192.168.1.0     255.255.255.0      192.168.1.66      192.168.1.66       25
   192.168.1.66   255.255.255.255         127.0.0.1         127.0.0.1       25
  192.168.1.255   255.255.255.255      192.168.1.66      192.168.1.66       25
      224.0.0.0         240.0.0.0      192.168.1.66      192.168.1.66       25
255.255.255.255   255.255.255.255      192.168.1.66           0.0.0.0        1
255.255.255.255   255.255.255.255      192.168.1.66      192.168.1.66        1

67     19:23:57.093  09/08/10  Sev=Warning/3 CVPND/0xA340000D
The virtual adapter was not recognized by the operating system.

68     19:23:57.093  09/08/10  Sev=Warning/2 CM/0xE310000A
The virtual adapter failed to enable

69     19:23:57.093  09/08/10  Sev=Info/5 CVPND/0x63400013
    Destination           Netmask           Gateway         Interface   Metric
        0.0.0.0           0.0.0.0     192.168.1.254      192.168.1.66       25
      127.0.0.0         255.0.0.0         127.0.0.1         127.0.0.1        1
    169.254.0.0       255.255.0.0      192.168.1.66      192.168.1.66       20
    192.168.1.0     255.255.255.0      192.168.1.66      192.168.1.66       25
   192.168.1.66   255.255.255.255         127.0.0.1         127.0.0.1       25
  192.168.1.255   255.255.255.255      192.168.1.66      192.168.1.66       25
      224.0.0.0         240.0.0.0      192.168.1.66      192.168.1.66       25
255.255.255.255   255.255.255.255      192.168.1.66           0.0.0.0        1
255.255.255.255   255.255.255.255      192.168.1.66      192.168.1.66        1

70     19:23:57.109  09/08/10  Sev=Info/6 CM/0x6310003A
Unable to restore route changes from file.

71     19:23:57.109  09/08/10  Sev=Info/6 CM/0x63100037
The routing table was returned to original state prior to Virtual Adapter

72     19:23:57.343  09/08/10  Sev=Info/5 CVPND/0x63400013
    Destination           Netmask           Gateway         Interface   Metric
        0.0.0.0           0.0.0.0     192.168.1.254      192.168.1.66       25
      127.0.0.0         255.0.0.0         127.0.0.1         127.0.0.1        1
    169.254.0.0       255.255.0.0      192.168.1.66      192.168.1.66       20
    192.168.1.0     255.255.255.0      192.168.1.66      192.168.1.66       25
   192.168.1.66   255.255.255.255         127.0.0.1         127.0.0.1       25
  192.168.1.255   255.255.255.255      192.168.1.66      192.168.1.66       25
      224.0.0.0         240.0.0.0      192.168.1.66      192.168.1.66       25
255.255.255.255   255.255.255.255      192.168.1.66           0.0.0.0        1
255.255.255.255   255.255.255.255      192.168.1.66      192.168.1.66        1

73     19:23:57.343  09/08/10  Sev=Info/4 CM/0x63100035
The Virtual Adapter was disabled

74     19:23:57.343  09/08/10  Sev=Warning/2 IKE/0xE300009B
Failed to active IPSec SA: Unable to enable Virtual Adapter (NavigatorQM:936)

[guru_ganesha]

Ravi,

There is a new VPN Client - 5.0.07.0440, so I'd try that first.

Cisco has made it very clear that they want people to move to AnyConnect which means moving to ASA's...

[gvulopas]

I stumbled across a solution for my particular situation that may be helpful. I rebooted my PC while on a hotel wireless network and my VPN connected successfully! My laptop is a Lenovo and the network connection software (Access Connections) applies location switching TCP/IP settings which were somehow causing the "The virtual adapter was not recognized by the operating system" error. Disabling the TCP/IP settings on my home network location solved the problem. I haven't really tried to determine which particular setting was causing the problem, I'm just happy my VPN connection is working. So, if you have some type of network location switching software on your system then try disabling any TCP/IP related changes and reboot. Hope this helps with your 442 error.