Remote Access VPN Randomly Stopped Working

[shankm001]

Hi All,

I have a weird one, where remote access vpn using the Cisco VPN client on Windows 10 no longer works.

It connects and I can see that it is connected on the ASA, however I cannot get to any internal resources.

The VPN pool is 10.100.11.1-254 /24

Each of our sites are connected via MPLS through the inside interface of the ASA, all our networks are 10.100.0.0/16, 10.17.0.0/16 and a few others.

There are nat statements for each such as nat (inside,any) source static 10.17.0.0:16 10.17.0.0:16 desitnation static 10.100.11.0:24 10.100.11.0:24 no proxy-arp route-lookup

To make this easier I have uploaded some config.

Statistics in the vpn client show no bytes sent or received, the asa or anything else cannot be pinged.

Any help would be greatly appreciated, please ask if you need any more info!

[Philip D'Ath]

Does it work on a non-Windows 10 machine?

[shankm001]

Thanks for the response, I’d have to test with a user not on Windows 10 and get back to you.

However, two laptops it did work on previously are now not working!

[shankm001]

Hmmm...Ok, works on a Windows 7 machine.  Thoughts on why it would have stopped working randomly on Windows 10?

I know the client isn't supported on Win 10, but to just stop working?