TCP based VPN Client issues

[d.sasso]

When users vpn in from external using a TCP based connection they drop after a couple of minutes. They don't have the same problem when using udp. The error message is 412 and it states.

Secure VPN connection terminated locally by the client.

Reason 412: The remote peer is no longer responding.

Below is what I see in the concentrator log when the connection is dropped.

IKE lost contact with remote peer, deleting connection (keepalive type: DPD)

Thanks

[wong34539]

It's really not a bug mainly because the installation process didn't complete. You will have to reinstall the vpn client. Sometimes, a simple reinstall can't fix the problem if the windows registry got messed up. So let's get another PC with a clean install of vpn client to try and make sure the vpn3000 setup is fine.