Hi All,
I'm trying to install Cisco AnyConnect Secure Mobility Client. However, I got the following:
Error: The VPN client agent was unable to create the network environment component
Installer: anyconnect-win-4.8.01090-core-vpn-webdeploy-k9.exe
Actions Taken: I've read from forums to disable Internet Connection Sharing. It was already disabled but I got the same error.
PC Specs:
OS Name: Microsoft Windows 10 Enterprise
OS Version: 10.0.18363 N/A Build 18363
Event Logs:
Description: Function: CVerifyFileSignatureWindows::CheckFileSignature
File: c:\temp\build\thehoff\negasonic_mr10.122790236724\negasonic_mr1\vpn\commoncrypt\verifyfilesignaturewindows.cpp
Line: 252
Invoked Function: WinVerifyTrustEx
Return Code: -2146869243 (0x80096005)
Description: The timestamp signature and/or certificate could not be verified or is malformed.
Function: PluginLoader::loadModule
File: c:\temp\build\thehoff\negasonic_mr10.122790236724\negasonic_mr1\vpn\common\utility\pluginloader.cpp
Line: 1216
Invoked Function: IVerifyFileSignature::IsValid
Return Code: -31391677 (0xFE210043)
Description: CERTIFICATE_ERROR_UNKNOWN
Code-signing check failed, "C:\Program Files (x86)\Cisco\Cisco AnyConnect Secure Mobility Client\Plugins\acwebhelper.dll" will not be loaded
Function: CNetEnvironment::CNetEnvironment
File: c:\temp\build\thehoff\negasonic_mr10.122790236724\negasonic_mr1\vpn\agent\netenvironment.cpp
Line: 138
Failed to load web helper plugin
Function: CNetEnvironment::createSingletonInstance
File: c:\temp\build\thehoff\negasonic_mr10.122790236724\negasonic_mr1\vpn\agent\netenvironment.cpp
Line: 1994
Invoked Function: CNetEnvironment::CNetEnvironment
Return Code: -28901360 (0xFE470010)
Description: NETENVIRONMENT_ERROR_WEB_HELPER_PLUGIN_LOAD_FAILURE:Failure to load the web helper plugin
Thank you very much in advance.
