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TrueVector error message with VPN Client

mhoe
Level 1
Level 1

Hello,

after installing the Cisco VPN Client (4.0.3 C) I get the following error message in the windows application log:

TrueVector driver: Driver install or load failure: LoadNTDeviceDriver. Win32 error: The system cannot find the file specified.

The source is "TrueVector Service". The error occurs about 2-5 times after each reboot if the Integrated Firewall is enabled. I found reports on this message regarding Zone Alarm Firewall but none regarding the Cisco VPN Client. The Integrated Firewall is related to ZoneLabs technology, right?

I use Windows XP Professional but have NOT installed Zone Alarm (any time). Anyone an idea? Seems to work properly but there is that message ...

Thanks for responses

3 Replies 3

owillins
Level 6
Level 6

Yes, most of the bugs that I have seen with regard to this indicate that there is an issue if a zone labs firewall is in the network.

I would suggest that you dowgrade from 4.0.3.C to 4.0.3.A since I am using this version and have not faced the true vector error.

Thanks for your response.

I couldn't find a bug description from Cisco yet. Don't they know or don't they care?

Could you find any problem apart from the error message itself?

By the way,

I've tested several Client versions in the mean time. The Error occurs on all versions I've tested: 4.03A, 4.03C, 4.03D, 4.04, except 4.02B.