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vpn agent service is not responding on Windows 7 Ultimate

chetanhcl
Level 1
Level 1

Hi,

I have Installed Cisco AnyConnect VPN on a Windows 7 Ultimate laptop. However, as soon as I start the application, I receive the error:

"The VPN Agent Service is not responding. Please restart this application after a minute."

No matter how many times I restart the application, or uninstall and reinstall, I still receive this error. I really need help to solve this problem!

am using the Cisco Anyconnect VPN Client Version 2.5.6005.

Note : I have tried with diffrent version (older) of anyconnect clients but no luck, am getting the same error.

I have installed the client using "run as administrator", and i have removed all antivirus programs from my machine.

Please help to resolve this issue,


Any help will be greatly appreciated. Thank you.

Regarding

Vineeth Mukundan

2 Replies 2

b4ucva001
Level 1
Level 1

Hi Vineeth,

Can you please try to run the vpnagent service in the task manager

and check if the issue is solved.

Task Manager->Services->vpnagent (Start Service)

Regards,

-Siva

I would try newer anyconnect client versions 3.0 or 3.1?

Initial install should be run as administrator, subsequent upgrades can be run without admin privileges...

Patrick