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VPN Client 3.6 will not install on IBM T40 Thinkpad

jimcarrick
Level 1
Level 1

Installshield window comes up briefly then simply disappears. Nothing in the event log. Machine is running XP pro and install was attempted logged on as administrator. Tried both 3.6.3 and 3.6.6 which installed fine on workstations also running XP Pro.

Main difference with workstations is that laptops have Cisco Aironet mini PCI card installed.

TIA for any help.

1 Reply 1

jsivulka
Level 5
Level 5

There are a couple of things that you could look into. One, make sure all previous version of VPN client have been uninstalled. Secondly, make sure you disabled norton anti virus before proceeding with the install