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VPN Client 5.0.07.0410 Not Working on Windows 7 Proffesional

pperie
Level 1
Level 1

Hello: I'm having a wierd issue with the VPN client installed on Windows. Eventhough it connects and receive and IP address, I'm not able to access any of the servers on the remote network.

Is there any special configuration need it for it to work on Windows 7 proffesional?

The client works perfect with windows XP, we have a ASA 5510 Version 8.2(2) is in routed Mode

I'll appreciate your help solving this issue.

Regards,

Pablo.

2 Replies 2

Anu M Chacko
Cisco Employee
Cisco Employee

Hi Pablo,

Is your Windows machine a 64-bit or 32-bit machine? If it is 64 bit, this version of VPN client is not supported according to the following:

http://www.cisco.com/web/software/282364316/39650/5.0.07.0410-rel-notes.txt

However, version 5.0.07.0290 is supported with 64 bit machines. Could you install version and try? Here is the release notes:

http://www.cisco.com/en/US/docs/security/vpn_client/cisco_vpn_client/vpn_client5007/release/notes/vpnclient5007.html

Could you install version "vpnclient-winx64-msi-5.0.07.0290-k9.exe"and try? Here is where you download this from:

http://www.cisco.com/cisco/software/release.html?mdfid=281940730&flowid=4466&os=Windows&softwareid=282364316&release=5.0.07.0290&rellifecycle=&relind=AVAILABLE&reltype=all

Hope this helps!!

Regards,

Anu

P.S. Please mark this question as answered if it has been resolved. Do rate helpful posts!

Totally agree with Anu ,

also are you using a wireless or wired connection ?

cheers!