09-28-2015 06:39 AM
I am using a Surface Pro with Windows 8. After a period of time without use the Cisco AnyConnect goes in suspension. When I return to the PC it says the VPN is connected. It is not and I try to disconnect and the dialog shows it is trying to disconnect but it just keep trying to disconnect. I have to re-boot every time and re-connect VPN. Is this a known problem?
09-29-2015 09:39 PM
Hi Giuliano ,
Yes this is a Microsoft known problem with the Anyconnect on that tablet model , is more common if the connections is over LTE.
In order to solve this behavior , I recommend you to upgrade the network adapter drivers for the Wireless and LTE.
Hope it helps
-Randy-
09-30-2015 06:23 AM
Thank you to both of you. I will make the changes and report back on the progress.
Giuliano
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