02-26-2015 07:59 AM
vpnagentd crashing frequently - sometimes 5x in 30mins.
Several of us at our company are experiencing, and IT is unable to solve. Restarting vpnagentd then reconnecting VPN works, but this is not a productive work environment. Sometimes networking is down completely (requires clearing resolv.conf, iptables --flush, etc).
Assistance is greatly appreciated.
What additional information can I provide?
=== version ===
AnyConnect Client 3.1.03103
=== o/s ===
$ uname -a
Linux 3.13.0-43-generic #72~precise1-Ubuntu SMP Tue Dec 9 12:14:18 UTC 2014 x86_64 x86_64 x86_64 GNU/Linux
=== logs ===
/var/log]$ grep vpnagentd syslog*
syslog:Jan 26 09:19:37 kernel: [133015.790005] traps: vpnagentd[29673] general protection ip:7f77fca9ac72 sp:7f77fb3a5f30 error:0 in libc-2.15.so[7f77fca18000+1b5000]
syslog:Jan 26 09:21:34 acvpnagent[5460]: Function: process File: ../../vpn/Agent/vpnagentd.cpp Line: 251 Invoked Function: CMainThread::CreateSingletonInstance Return Code: -31588320 (0xFE1E0020) Description: SOCKETTRANSPORT_ERROR_BIND
syslog:Jan 26 11:20:11 kernel: [140238.361245] vpnagentd[5208]: segfault at ff000f0008 ip 00007f1db2e718c3 sp 00007f1db0ed0f78 error 6 in libstdc++.so.6.0.16[7f1db2e14000+e2000]
syslog.1:Jan 25 14:51:06 kernel: [66606.242169] vpnagentd[2442]: segfault at 20003 ip 00007f5443c3094d sp 00007f5440f3ffa0 error 4 in libvpnagentutilities.so[7f5443bd9000+b5000]
syslog.1:Jan 25 16:50:11 kernel: [73740.282934] traps: vpnagentd[3478] general protection ip:7feb5b82b8c3 sp:7feb5988af78 error:0 in libstdc++.so.6.0.16[7feb5b7ce000+e2000]
=== another segfault ===
50219 Feb 23 17:03:12 kernel: [1055415.904926] vpnagentd[2066]: segfault at 0 ip
(null) sp 00007fff1239d090 error 14 in vpnagentd[400000+9a000]
03-08-2015 01:21 PM
I'm having a perhaps similar - if not the same - issue with 64-bit Mobility Client Version 3.1.07021 wherein suddenly it drops connection and then can't find the VPN service. At first I had to restart the whole Ubuntu workstation but now I've tracked it down to having to service vpnagentd start as it seems the daemon is crashing and needs to be restarted before the client can function.
Here's my details.
$ uname -a
Linux dell-ubuntu 3.16.0-31-generic #41-Ubuntu SMP Tue Feb 10 15:24:04 UTC 2015 x86_64 x86_64 x86_64 GNU/Linux
/var/log$ grep vpnagentd syslog*
syslog:Mar 8 09:06:05 dell-ubuntu kernel: [89370.075341] traps: vpnagentd[10173] general protection ip:7f2fc2cbff7f sp:7f2fc07d4448 error:0 in libstdc++.so.6.0.20[7f2fc2c50000+f0000]
syslog:Mar 8 16:34:21 dell-ubuntu kernel: [116265.863167] traps: vpnagentd[15537] general protection ip:7fc789cf2f7f sp:7fc787807448 error:0 in libstdc++.so.6.0.20[7fc789c83000+f0000]
syslog.1:Mar 7 11:54:52 dell-ubuntu kernel: [16696.838468] vpnagentd[1735]: segfault at ffffffffffffff40 ip 00007fc46bf7cf9e sp 00007fc468f14fb0 error 5 in libvpnagentutilities.so[7fc46bf05000+ce000]
syslog.1:Mar 7 18:37:21 dell-ubuntu kernel: [40845.944265] vpnagentd[9725]: segfault at 0 ip (null) sp 00007fff40cee840 error 14 in vpnagentd[400000+a0000]
syslog.1:Mar 7 18:37:46 dell-ubuntu kernel: [40870.588787] vpnagentd[10091]: segfault at 0 ip (null) sp 00007fff91ccb7a0 error 14 in vpnagentd[400000+a0000]
**EDITED ON 08-MAR to include latest vpnagentd /var/log message created after another crash**
03-08-2015 01:21 PM
Can Cisco tech support help us? There's at least 3 persons in my company who are experiencing this issue.
Thanks.
04-28-2015 05:38 PM
Hello everybody I think I know why there is no help from Cisco on this situation and it just might be how great Openconnect works! After upgrading to Ubuntu Desktop 15.04 (64bit) from 14.10 things got worse with AnyConnect 3.107something-or-other completely filling my upload pipe with who knows what every single second of its' connected time.
I checked to see that 3.108something-or-other had just recently been released and thought maybe that's what I needed to do so I tried it and no change - relentless sending of who knows what kind of data, anyway.
Well that is utterly unusable so out of frustration I did some digging around and found out how to install and then plug Openconnect into my network manager and it's working just brilliantly!
I would like to sincerely thank Cisco at this time for completely ignoring our issues so that I could be led to what is, in my opinion, a superior solution even if AnyConnect WAS working properly!
Well done fellas!
04-19-2015 07:25 PM
I am now experiencing vpnagentd crashes once or twice per day. This is new for this particular installation, having been long-term stable.
[10655.031953] traps: vpnagentd[1763] general protection ip:7fe7f468dbdf sp:7fe7f271b448 error:0 in libstdc++.so.6.0.19[7fe7f461f000+e6000]
[10697.587532] vpnagentd[13241]: segfault at 0 ip (null) sp 00007fffa342f8c0 error 14 in vpnagentd[400000+9f000]
$ uname -a
Linux <redacted> 3.13.0-24-generic #47-Ubuntu SMP Fri May 2 23:30:00 UTC 2014 x86_64 x86_64 x86_64 GNU/Linux
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