What To Do With An .img File?

[artcabot]

My Cisco rep provided a download of a .img file for the 5.x version of the Cisco VPN client, but I can't do anything with it. My CD/DVD burning app won't handle a .img file and, when I changed the extension to .iso as recommended in several non-Cisco forums, it didn't recognize that, either. So far I've been unable to reconnect with my rep, but I need this client. Any suggestions anyone?

[Jennifer Halim]

What OS are you going to install the Cisco VPN Client version 5.x on? Also is the exact filename of the client that was provided?

And lastly, what is the headend device that terminate the VPN connection?

I don't believe there is any Cisco VPN Client version 5.x that comes with .img extension.

Do you have CCO login that you can use to download the software from cisco.com download site?

[artcabot]

The 5.x client is for a Windows 7 machine. We are using the 4.x client provided via BellSouth/AT&T to connect XP machines to our AT&T managed VPN and it works fine. My rep published the client for me to download and it came down as sa500-k9-2.1.18.img

Art Cabot

IT Director

[Jennifer Halim]

The image that you were provided with: sa500-k9-2.1.18.img is incorrect. That is not VPN Client version 5.x nor 4.x. That's the client to connect to SA500 series router.

Please kindly request your rep to provide you with the correct Cisco VPN Client version 5.x image for Windows 7 machine. Please also advise your rep whether it's 32-bit or 64-bit.

The latest version of VPN Client is version 5.0.7:

For 32-bit: Filename is vpnclient-win-msi-5.0.07.0410-k9.exe (VPN Client Software for x86 32-bit version of XP/Vista/Windows 7 - Microsoft Installer).

For 64-bit: Filename is vpnclient-winx64-msi-5.0.07.0440-k9.exe (VPN Client Software for x86 64-bit version of Vista and Windows 7 - Microsoft Installer).

Hope this helps.