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client side applications and Cisco WSA

igbinosuneric
Level 1
Level 1

Hello Guys

I have been working trying to configure the appliance to block team viewer

i have configured a custom URL to block the Team viewer URL 

but even  after the application has been blocked in the application section 

team viewer still connects 

please advise is the WSA application aware 

thank you

1 Reply 1

Handy Putra
Cisco Employee
Cisco Employee

Hello,

TeamViewer is a computer software package for remote control, desktop sharing, and file transfer between computers. By default it connects to primary servers to gather a list of local servers. The application then establishes a connection to the local server. To block TeamViewer, it is recommended that these primary servers are blocked through the proxy. The primary servers are usually in the format of 'http://master[#].teamviewer.com/', where '#' can be any number.

Blocking access to 'teamviewer.com' alone should prevent the TeamViewer application to work through the Cisco IronPort Web Security Appliance.

 

Recommended address to create for TeamViewer in the custom URL category:

.teamviewer.com, dyngate.com, 70.38.37.232, 85.214.118.112, 85.214.138.185, 85.25.146.182 , 93.189.33.205

Click Advanced and in the Regular Expressions field, add the following:  
din\.aspx   
dout\.aspx

Include the custom URL category to your Access Policy and set it to 'Block'