12-16-2012 04:20 PM
hi,
i faced error when i want to access to certain url. Then i trace the url in Cisco WSA and show result like below
User Information User Name: None Group Membership: None User-Agent: Mozilla/5.0 (Windows NT 6.2) AppleWebKit/537.11 (KHTML, like Gecko) Chrome/23.0.1271.97 Safari/537.11 URL Check WBRS Score: 0.0 URL Category: Government and Law Scanner "AVC" Verdict (Request): Unknown (Unknown) Policy Match Cisco IronPort Data Security policy: None Decryption policy: None Routing policy: Global Routing Policy Identity policy: All Access policy: None Final Result Request blocked Details: DNS lookup failed Trace session complete |
whats the problem
12-16-2012 06:14 PM
Hi Mustapah,
Looks like above out is from Cisco Iron Port? Is it right? Also for which url you are getting this? All other url are working?
Check if you have DNS define on under Network--> DNS tab once you log on to the iron port. Or try putting a public dns ip there like 4.2.2.2
Hope that helps
Regards
Najaf
12-16-2012 08:15 PM
yes above is from Cisco Ironport. i want to akses www.pos.com.my. Other url is working fine.
i already change dns external but still.
its from our DNS? If dns problem other url cant access too.
12-16-2012 08:24 PM
Hi,
What im saying was that if your internal dns for some reason have porblem in resolving the www.pos.com.my url setting up an external dns will help to verify if this is your internal dns issue.
May be the internal dns have issue with only the above mention url and that would be the reason why everything else is work.
From you above post i didnt understand after adding the external dns whether the url was working?
Regards
Najaf
01-15-2013 06:25 PM
hi,
i already nslloup on my internal DNS error show like this
;; connection timed out; no servers could be reached
01-22-2013 12:45 PM
Did you flush your DNS? Looks like replication of DNS may not have updated.
01-22-2013 05:13 PM
HI,
i already flush DNS but still cannot acces that url
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