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kinggmmm
Beginner

Failed to fetch manifest

Hello,

Hope someone helps me,

Cisco WSA can't don't any updates.

 

after opening the console and see as shown in the pic below

 

2 REPLIES 2
Octavian Szolga
Participant

Hi,

 

Do you happen to have smart licensing enabled? How is your WSA licensed? Classical or smart?

 

BR,
Octavian

Milos_Jovanovic
Rising star

Hi,

You havent mentioned your version of WSA, but there was a FN back in the days, which can explain such behavior. This could be one explanation.

Also, I saw similar behavior on other systems which havent been upgraded for a while, and which have older certificates installed. The issue there was that Cisco changed certificate on their portals, and these devices were unable to verify that specific certificate. Based on config file, I would say that you need to validate update-manifests.sco.cisco.com.

Finally, and again depending on your current version, you could check System Administration / SSL Configuration, to see if newer TLS protocols are enabled (remember that TLS 1.0 and 1.1 are considered insecure and deprecated).

BR,

Milos