Ironport appliance part number?

[Michael Kim]

We have an Ironport S650 web appliance.  Does anyone know that the Cisco part# might be?

Thanks,

Mike

[jowolfer]

Michael,

The s650 isn't made any more. I'm not certain why you're looking for the part number, but perhaps this is something that your sales rep can assist you with?

Thanks,

[Michael Kim]

I'm working with Cisco service support center to register my contract number for the Ironport.  Support indicated that the serial number I gave them, which was obtained from the "version" command, is invalid and thus they required the part number to continue the registration process.

#1 I'd like to find out why the serial number is invalid.

#2 Register the contract number to my CCO so I may obtain support.

Mike

[jowolfer]

Michael,

I highly recommend calling into our support group and working with a CSE to have this resolved. I believe you may already have done this. This will be the best way to have this resolved.

Thank you for your patience while we sort this issue out.

Josh