Hi I am getting email alerts from one of our centrally managed web gateway appliances version 7.7.0-710 saying "
An application fault occurred: ('updater/app_thread.py _set_abandoned_versions|882', "<type 'exceptions.TypeError'>", "'NoneType' object is unsubscriptable", '[updater/app_thread.py update_handler|1138] [updater/app_thread.py _run_update|738] [updater/app_thread.py _set_abandoned_versions|882]')
"
We have two web gateways, webgateway1 and webgateway2.Webgateway2 is generating the alert, which appear once an hour.
When I go into the management appliance, and select Web > Utilities > Web Appliance Status I see Webgateway2 saying attention needed and a message Acceptable Use Control Engine data version on the Web Appliance does not match the version available on the Management Appliance.
under the "Acceptable Use Controls Engine Updates" I see different versions between the management appliance version and the web appliance version
Application Visibility and Control Data Web = 1435351860 management =-1346296993
Now where this gets really weird is if I wait approx. 5 minutes and check the management appliance again the alert has moved to webgateway1, wait 5 minutes and it is back on webgateway2 (see attached word file)
The appliances appear to be working fine. I assume my alerts are due to an update failure but why the management appliance keeps changing which device needs attention is a worry
Any thought please
