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New Umbrella SSO Users Error

tiago-san
Level 1
Level 1

Hi, we recently configured Umbrella for EntraID SSO access. However, we noticed that when creating a new user by sending the access invite, it remains pending. When accepting the email, the user receives an error. Accessing with single sign-on (SSO) displays the error: "Single Sign-on Unavainable." The new user is already in the IdP group with the same email address created in Umbrella.

Does anyone know how to resolve this?

Captura de tela 2025-07-29 192340.jpg


Thank you!!

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