11-12-2010 08:45 PM
I am trying to create an authentication realm in our s370.
I am trying to LDAP with a Novell server, but I keep getting an error "unable to fetch
user information - check base DN and user query". I have other hardware that uses LDAP with this same Novell server, so I know it's nothing on the Novell side. I have used some LDAP browsers, and I believe the syntax is correct, but still getting same error.
I would appreciate any assistance,
John
11-19-2010 06:29 AM
I configured this yesterday, and it worked.
as Base dn i chose the highest level (o=...)
as user name attribute i chose cn (should normally work).
be sure to use a bind dn user with the correct rights (try it with the admin to be sure you have no problems there), and use the whole context (cn=...,ou=... etc.)
11-19-2010 07:05 AM
I have base DN: o=xx
user name attribute: cn
User filter query: none
Bind DN: cn=admin,ou=xx,o=xx
Password: admin pwd
I get failure: Unable to fetch uerDN information from server'xx.xx.xx.xx'. Please check the base dn, user name attribute and user filter values.
I have some juniper hardware using the the above base DN and bind DN credentials.
I would appreciate any assistance.
11-23-2010 05:45 AM
i have no problems with these settings.
It seems strange that it works with the juniper, but not the ironport.
sorry, i didn't see that before.
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