Trellix agent can not communicate with ePO cloud server
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06-09-2023 01:54 AM
Hello,
I just installed Umbrella Roaming security client and after installation i lost communication with ePO server. Please see screenshot.
Does anyone know what might be an issue?
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06-09-2023 02:42 AM
Hello @EmirPjanic
you need to exclude Trellix destinations or exclude Trellix processes
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06-09-2023 03:22 AM
Thanks for the quick reply. Since I am not managing Umbrella Console, could you please be more specific because I have to send email to Umbrella Console owner and request exclusion? Are u talking about Trellix as application in Umbrella Console ? Please see screenshot.
