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Beginner

WCCP Redirection on ASA Problem

Hello everyone,

I have configured wccp redirection on ASA5520 for the http/80 and https/443 traffic to get redirected to two Ironport S160 proxies, but often or sometimes the redirection does not function and get lost. I should to submit again wccp commands on ASA in order the redirection functions again.

Any idea ?

BR,

Ilir

5 REPLIES 5
Cisco Employee

WCCP Redirection on ASA Problem

Hello Ilir,

There are some known issues, discussed in KB articles.

You can also do search using the tool.

http://ironport.custhelp.com , select Web Security Appliance  on search by product, and you can use keywords wccp, asa.

I suggest running a later code ASA, at least 8.2X.

And if you continue to have issues, please do raise a service request.

Regards,

Eric

Cisco Employee

WCCP Redirection on ASA Problem

Hello llir,

Eric is correct, I had a situation yesterday with a similar issue and the customer was running an older version of code (ASA 8.2.1) After upgrading the problem was resolved. I highly recommend upgrading your ASA to the latest code.

We have seen situations were the WSA for some reason loses the connection via WCCP and tries to re-negotiate with the ASA but the ASA fails to re-negotiate.

Hope this helps!

Tery

Beginner

WCCP Redirection on ASA Problem

Just in case you aren't as familiar with your ASA and are upgrading from 8.2 or lower to 8.3 or higher older models need a memory upgrade. The ASA software version release notes cover this thoroughly.

Beginner

WCCP Redirection on ASA Problem

Hello everybode,

I have already upgraded the software of ASA. It seems that now the problem is not happening anymore.

We are anyway monitoring it.

Thanks for all the support guys.

BR,

Ilir

Cisco Employee

WCCP Redirection on ASA Problem

You welcome.

Thanks,

Tery