12-11-2008 09:59 PM
Is there a away to see why a web site is being blocked? and/or ask for it it to be reviewed?
I have a site that shouldn't be blocked and would like to know why.
This is the site: http://www.crowderphotos.com/
web category "Adult/Sexually Explicit" is not allowed
I can put it in the whitelist, but would prefer it not be there in the first place...
Thanks
Mark
12-12-2008 03:52 PM
If it's an incorrect category, you can log in at http://support.ironport.com, click on Web on the left and enter in the URL. From there you can request it to be changed to a different category.
12-15-2008 04:45 AM
This was an excellent tip on how to trigger a process at IronPort to correct misclassification. That URL is now classified as "business". Will keep it in mind for future and similar requests.
Thanks!
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