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Participant

WSA not showing log subscriptions

Hello 

 

I have a WSA Model: S600v and Version: 12.0.1 – 334.

The problem is that the below log subscriptions do not show in GUI.  

  • FIPS
  • Ftpd
  • Haystacktd
  • Data security logs
  • Anyconnect logs
  • Reporting logs
  • Reporting query logs
  • Traffic monitor logs
  • Traffic monitor error logs

The relevant directories have been created and I have access through CLI. 

 

Any ideas what might be wrong?

 

Regards, 

Konstantinos

 

9 REPLIES 9
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VIP Expert

Is this show before Upgrade or Fresh installation, you can add Log Subscription if it was not there before.

 



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It is a fresh installation

The relevant directories have been created and I have access through CLI. 

Highlighted
VIP Expert

use GUI and add subscription and check.



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Participant

Hello

The subscriptions that are not showing are some of the defaults.

The subscriptions work as I can see. From the CLI the categories of the logs are showing but in the GUI-web there are not 

 

I have tried deleting then and create them again. Only from CLI I can create them. 

 

I have tried restarts but still the same.

 

I have not found any relevant bug 

 

Regards

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VIP Expert

Can you post the screenshot for a better view?



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Participant

128391252_830656457719745_5086976294021133438_n.jpg

 

See this one

For example the cli shows 15. "fips_logs", but in the right part, in the GUI there isn't 

Highlighted
VIP Expert

click Add log Subscription you  see Logtype pull down menu to add - is that works ?image.png



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Highlighted
Participant

Unfortunately no 

It does not show the mentioned categories at all. 

Highlighted
VIP Expert

we are running same Code - 12.0.1 – 334 (but appliance)- i do not see any issue.

 

worth opening a TAC case, since we have limited access to get in to root level access for the WSA command level to check what went wrong.



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