Dear community,
We have just finished configuring Cisco WSA and we are getting an error as following:
NTLM CRAP authentication for user []/[] returned NT_STATUS_NO_SUCH_USER
Login for user []\[]@[ZZ-username] failed die to [no such a user]
GENSEC login failed: NT_STATUS_LOGON_FAILURE
Final response from Auth Helper is NA. authentication failed for ip: (xx.xx.xx.xx) username not found.
It seems that user is trying to authenticate via NTLM, and after that, it return a popup to do basic authentication via username and password.
Do you guys have any idea how to further troubleshoot this issue!? Any thoughts or suggestions would be highly appreciated.
Info:
- NTP Is setup currently,
- WSA is integrated with AD correctly,
- Logs and authentication working correctly for one branch, and only one branch is not working correctly and showing the above issues.
Thank you,
Laura
