would recommend to get the access logs from the WSA when trying to access the site to see what the WSA is performing when processing the request and check to see any blocking.
Accesslogs can be obtained from the CLI
To grep the access logs for an entry, SSH into the WSA and run the following command from the CLI:
1. Grep
2. Enter the number of the log you wish to grep: 1 (for access logs)
3. Enter the regular expression to grep: <client IP>
4. Do you want this search to be case insensitive?: Y
5. Do you want to search for non-matching lines? [N]> N
6. Do you want to tail the logs?: Y
7. Do you want to paginate the output?: N
