Problem Youtube Streaming Live

[MarcoMura98452]

Hello,

I'm having a problem starting Youtube Streaming Live.

When I type data on the popup the button "Start Live" is always disabled..

How can I fix the problem?

Thanks

Marco

[Solenn.BOUTTIER]

Thanks ! I gave the info to my IS, hope it will works too ...

[andrea6]

I edit my last message.. I wrote with the phone and I made an error.

The update 40.8.8.6 works well !

[andrea6]

Yes it was solved a few days ago with the Windows App Desktop v. 40.8.8.6

Support says that it was a bug for italian and franch users

For me, now it works (in italy) !

[AndreaZaccone50648]

Andrea, where did you find this version?

[andrea6]

in english:

https://www.webex.com/downloads.html (windows download)

and after install, open the app, and check for update (now we are on v. 40.9.3.20)

in italiano:

https://www.webex.com/downloads.html (windows download)

dopo aver installato il software, per certezza, controlla se sono disponibili aggiornamenti (l'ultima versione è v. 40.9.3.20)

[AndreaZaccone50648]

Unfortunately the problem persists, the downloaded app is correct 40.9.3.20 but starting a meeting on Cisco Webex Meetings results the Version 40.8.7.13

[andrea6]

1) download the app from https://www.webex.com/downloads.html and install it;

2) launch the desktop app just installed;

3) click on the icon  "app setting" and choose "check for update";

3) always in "app setting" verify Your desktop app version;

Now, I have the v. 40.9.3.20 and it works well for YouTube streaming. Testing days ago and just now!

[AndreaZaccone50648]

Niente da fare, fatte tutte le prove possibili anche su altri pc

[andrea6]

sorry but I don't understand Your specific problem.

When You try to start streaming with YouTube live servicies, You have the botton "start streaming" disabled, right?

If the problem is this, I solved it with the update of the windows app;

.. but I don't know Your OS (Windows 10? windows 7?)  or if Your are behind a firewall .. or antivirus block Your app;

[Solenn.BOUTTIER]

Hello,

Same problem ! It's solved for you ? Did they respond to your tickets' ?

There is something I can do or this is a Cisco problem ?

Thnaks for your help

Solenn

[andrea6]

same problem ... ticket open 1 week ago .. the problem isn't solved yet