some crashes on MacBook Air during Cisco webex english lessons

[NicolaCortesi0891]

Hi to all!

During my English lessons, the program Cisco Webex crashes a lot of time by an hour. I have got a MacBook Air (early 2015), 4GB RAM with Mac OS High Sierra10.13.6. Are there any suggestions? thank you in advance...

[SiliconRichard]

Hi Nicola,

I'm glad to hear you're using Webex for your English lessons!

It sounds like you may be on the right path for understanding the issue. Here are the system requirements to use Webex: https://help.webex.com/en-us/nki3xrq/Webex-Meetings-Suite-System-Requirements

If possible, are you able to join a future session from a different device or method (Web Browser vs Desktop Application)? There are many ways to join a Webex meeting. https://help.webex.com/en-us/nrbgeodb/Join-a-Webex-Meeting

Lastly, this guide has great tips on how to have the best experience: https://www.webex.com/business-continuity/best-practices.html

Cheers,

Richard