05-23-2022 01:58 AM
Hi All.
Since a few days ago, I can't use virtual background in my webex meeting. I can choose image for VB, but my face is not visible.
Anyone can help? I already uninstall and reinstall webex, already reinstall Intel driver.
05-23-2022 03:11 AM
Is this happening in the app (which one) or on a device?
I assume you're fully visible if no VB is active, right?
Have you tried getting closer to the cam? Maybe it thinks you're part of the background?
06-05-2022 05:06 AM
yes. if no VB, my face can fully visible but if I,m using VB than my face is disappear
06-05-2022 10:57 AM
Ok, so it looks like the app/device does not recognize you or thinks you're just background..
What about the other points asked?
06-05-2022 05:47 PM
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