I cannot call from the Realpresence Group 310 device to 25118897010@vns1.webex.com. I made a call to 26630687937@test.com but after loading for a while it exited and could not connect.Please help me.
This is the device information.

This is the license webex information


This is a video of me making a call on my device to webex but not being able to connect.