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Webex calling (for broadworks) can't select devices anymore.

Maikel
Level 1
Level 1

Hi All,

Since this morning we've had 2 complaints from different customers that use webex in combination with other devices connected to their account within broadworks. 

As of this morning it seems that any pre-existing connections have vanished and they can't be selected anymore. (see screenshot below)

Maikel_0-1753106665983.png

I have double checked if the external devices are still connected and able to call and there's no issue with the external devices itself.

Anyone else have this problem? 

 

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