webex calling issue

[zkiransk2]

Hi All,

I have configured webex calling using CSR 1000v (vCUBE) as a GW.

The GW is online on the webex hub.

When I try an inbound call I can see the invite sent toward Webex and receive trying but then "not found".

I have the number assigned to a user logged in webex teams.

What could be the reason?

Thank you.

[olunney · Accepted solution]

Invite request URI should be sent in e.164 format (with the +) so we can match the subscriber profile correctly. 

[husali]

Hi zkiransk2,

You can issue debug ccsip message on the Local Gateway and see what called number you are sending to the Webex Calling Access SBC. Ensure the number assigned to the user is exactly the same.

Regards,

Hussain