cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
250
Views
0
Helpful
2
Replies

Error When Trying to Deauthorize a Service App with an External Admini

bernard-b
Level 1
Level 1

Hello

I created a service app using my external administrator (following the Service App Creation: Admin Flow guide).

I connected to my customers in Control Hub and authorized the service app with my external administrator.

However, when I try to deauthorize this service app using the same external administrator, I get the following error: "Failed to load assigned sites for service app."

Regards

2 Replies 2

bernard-b
Level 1
Level 1

It's done, thank you

Raffaele Lagana
Cisco Employee
Cisco Employee

Can you report a ticket for this? Please share the client ID for your service app as well as the org you created it in and the user who created it. Also please share the details of the error (tracking IDs and so on) if possible.
You can create a ticket here or by emailing us at devsupport@webex.com.