10-15-2025 04:58 AM
I am trying webhooks. To do easy verification, I am using the tool below.
https://developer.webex.com/meeting/docs/api/v1/webhooks/create-a-webhook
However, this tool does not have "telephony_calls" option in resource pull-down menu.
I remember that previous version of the request tool allowed to create telephony_calls webhooks.
https://developer.webex.com/admin/docs/api/guides/webhooks
Is there anyways to create webhook with "telephony_calls" from the request tool?
10-15-2025 05:40 AM
@Janos Benyovszki Thank you for quick response.
I hope telephony related resources to be available soon.
Meanwhile, I will use Postman. Thank you.
{
"id": "Y2lzY29zcGFyazovL3VybjpURUFNOnVzLXdlc3QtMl9yL1dFQkhPT0sxxxxxxxxxxxxxxxxxxDM4ZTE5MTkx",
"name": "myWebhook",
"targetUrl": "https://xxxxxxxxxwebhook.xxxxx/xxxxxxxxxxxxxx",
"resource": "telephony_calls",
"event": "created",
"orgId": "Y2lzY29zcGFyazovL3VzL09SR0FOSVpBVElPTi84NDVlMzgyZi1hZGUzLTQ5Y2YtYWU5Mi1jZjRjZGNmZDE1ODA",
"createdBy": "Y2lzY29zcGFyazovL3VzL1BFT1BMRS80ZjVjNjk5Yy02ZDZkLTRjNDUtYjU0MC0xZmVhNTBiNGVmNzk",
"appId": "Y2lzY29zcGFyazovL3VzL0FQUExJQ0FUSU9OL0NmMzkyNWU5NDFmMzhhYTc0M2Y0MmFiNzcwZmZhZjFhNTIyMjcxZDI5OTQ4NDhjNjk2YWMwYTEwN2Q2YTg5MjI3",
"ownedBy": "creator",
"status": "active",
"created": "2025-10-15T12:13:07.676Z",
"actorId": "Y2lzY29zcGFyazovL3VzL1BFT1BMRS80ZjVjNjk5Yy02ZDxxxxxxxxxxxxxxxxmNzk",
"data": {
"eventType": "received",
"eventTimestamp": "2025-10-15T12:17:30.626Z",
"callId": "Y2lzY29zcGFyazovL3VybjpURUFNOnVzLXdlc3QtMl9yL0NBTEwvY2FsbGhhbGYtMTkwNDUyNjMxNTA6MA",
"callSessionId": "MWJjNWMyYmQtYzE1Ni00NWJhLTk4ZWUtZGRjNjZlMzgyMzY0",
"personality": "terminator",
"state": "alerting",
"muteCapable": false,
"muted": false,
"remoteParty": {
"privacyEnabled": true,
"callType": "external"
},
"appearance": 1,
"created": "2025-10-15T12:17:30.625Z",
"completedElsewhere": false
}
}
10-15-2025 05:22 AM
@yukio hashimoto this is a known limitation on the Developer Portal right now. It is in engineering's backlog to add the telephony related resources to the Webhook page, but please note, that this is a Developer Portal inconsistency only. So if you are creating a Webhook in Postman for example and using the telephony related resources, they will work. Please try that.
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