Webex app notification

[Janos Benyovszki]

Question

hi team if I send a message per API to a user as an answer with my token. The first message will be automatically set as read. Is it possible to setup it that way, that the webex app still shows the notification?

[Janos Benyovszki]

The API does not have any control over the Webex native app settings. A good resource for setting notification in the Webex App is this Help Doc https://help.webex.com/en-us/article/nmoypobb/Webex-App-%7C-Set-Notifications-for-All-Spaces . In case further assistance is needed with Webex app notifications, you can get in touch with generic support / TAC: https://www.cisco.com/c/en/us/support/web/tsd-cisco-worldwide-contacts.html