cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
89
Views
0
Helpful
1
Replies

WebEx Broswer SDK

Rich Yim
Cisco Employee
Cisco Employee

I download the broswer-sdk-demo from github. I have copied the bearer and put it in. I can authorize. But when I tried other feature, I have encounter error as below

 

Error sending message: r: undefined

POST https://api.ciscospark.com/v1/messages
WEBEX_TRACKING_ID: webex-js-sdk_d116e652-924e-401b-8431-bb759a0f0e48_2

1 Reply 1

Raffaele Lagana
Cisco Employee
Cisco Employee

Is that tracking ID recent (within the past couple of days)? I'm not finding it in our backend logs, which only store data for up to 2 weeks.

Do you have the full console logs? If so, you can create a ticket by emailing devsupport@webex.com and attach them there, we can then take a deeper look at the issue.