Webex Browser SDK and CUCM

[Maroun Bader]

Is it possible to integrate Webex browser SDK with CUCM to make video calls to either extension number or a hunt group?

[Maroun Bader]

hanks Sandiban again for your clear answer.

indeed what I am looking for is an SDK to integrate my Web App with CUCM and be able to make video calls either direct call or thru hunt group. So since WebEx JS SDK does not support CUCM at the moment, I turned toward Jabber SDK, unless you have any recommendation for alternative. please advise.

thank you in advance.

[dstaudt]

The Jabber SDK is still supported, and is the only option for PC browser-based calling integration with CUCM for now.

[Maroun Bader]

Thanks Sandiban for your reply, it is clear and straight to the point.

However is my case if I want to integrate a CUCM registration and Video call especially to a hunt group in my Web App, is it the best approach to use Jabber SDK? is there an alternative? is Jabber SDK still supported and continuing?

thank you in advance.

[sandiban]

Hi @Maroun Bader,
First thing first, If you're approaching towards Jabber as a fresh user - then I'd say Jabber has already reached End-of-Life (EOL) by now and there is no point of exploring the Jabber SDKs then.
And, if you're still an existing Licensed User of Jabber, then you can give it a try to its SDK, but we're not the team to assist on Jabber SDK though. I'm sure there would be separate Support team for that, but I don't think there would be very much dedicated assistance on any queries regarding Jabber from that side.

More details can be found here - https://www.cisco.com/c/en/us/products/collateral/unified-communications/jabber-windows/eos-eol-notice-c51-2412157.html
Let us know for any more queries.

Regards!
Sandip

[Maroun Bader]

thanks Sandiban again for your clear answer.

indeed what I am looking for is a SDK to integrate my Web App with CUCM and be able to make video calls either direct call or thru hunt group. So since WebEx JS SDK does not support CUCM at the moment, I turned toward Jabber SDK, unless you have any recommendation for alternative. please advise.

thank you in advance.

[sandiban]

Hello @Maroun Bader,
Thanks for your patience so far!
As of now, Webex JS SDK doesn't support the CUCM registration with it.
Yes, there is an Engg. case is opened internally to support this feature however looks like it's going to take some time to get it done, no ETA as of now.

Regards!
Sandip

[Maroun Bader]

Thanks Sandiban for your reply, it is clear and straight to the point.

However is my case if I want to integrate a CUCM registration and Video call especially to a hunt group in my Web App, is it the best approach to use Jabber SDK? is there an alternative? is Jabber SDK still supported and continuing?

thank you in advance