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When creating People in Webex using the API, an error occurs

mahendra09
Level 1
Level 1

When creating People in Webex using the API, below  an error occurs
Failed to create people. The domain of the user does not match any of your verified or claimed domains. Hence, you cannot claim this user into your organization.

Why this error occurs?

1 Accepted Solution

dtibbe
VIP Alumni
VIP Alumni

Probably the mail address is already associated with an existing Webex Account.

If that is, you may claim the user and move it to your organization. Therefore, you must prove ownership of the domain. See https://help.webex.com/cd6d84/ for that procedure.

View solution in original post

1 Reply 1

dtibbe
VIP Alumni
VIP Alumni

Probably the mail address is already associated with an existing Webex Account.

If that is, you may claim the user and move it to your organization. Therefore, you must prove ownership of the domain. See https://help.webex.com/cd6d84/ for that procedure.