WxCC API - Access denied when trying to create a user

[benny3]

Hi,

I'm trying to create a user using the WxCC API. All the available scopes are enabled in the application settings (including cjp:config_write and cjds:admin_org_write) and the access token scope is for all of them.

When I send a post request to https://api.wxcc-us1.cisco.com/organization/MY-ORG-ID/user I get error 403 with the following message: "Access denied - Client is forbidden access to the resource"

How can I troubleshot this?

Tnx

Ben

[Janos Benyovszki]

@benny3 can you please confirm that the user who has authorised your integration to create the access token - is an admin? One of the reasons for a 403 might be that the user is not an admin, so the configured scopes are not assigned to the access token.

[benny3]

I can confirm that the user is admin (it was me, and I have admin rights)