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WxCC API to retrieve all the call data of active call.

sandeep chauhan
Level 1
Level 1

Hi Guys,

With the new API functionality from flow builder, is there a sample someone has already tried to fetch all the active call data. like, Entry Point, Option Selected, ANI, DN, etc. ?

Asking to save some time before i start working on it.

Sandeep
1 Reply 1

Janos Benyovszki
Cisco Employee
Cisco Employee

@sandeep chauhan I might have misunderstood your requirement but maybe the Samples repo for PowerBI https://github.com/WebexSamples/webex-contact-center-api-samples/tree/main/reporting-samples/graphql-powerbi-sample might hold some useful samples for you, like agentSession , etc.