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Screen sharing video issue

BRENDA2
Level 1
Level 1

Hello,

I have a teacher who is receiving a warning in a blue box when she shares her screen and plays a video.  It says something like "you are sharing at a lower quality.  Higher quality is available. Click here."  No matter what she does, the box stays there and will not go away.  Not crucial but very annoying.  She has tried to "x" out but it won't even allow that.

 

Thank you for your help!~~Brenda

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