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Can't start meetings from the Webex desktop app.

manboris2
Level 1
Level 1

Hi,

I have been using the Webex Meeting desktop app for quite some time now and about a week ago it stopped working, meaning I couldn't start a meeting or a scheduled one. I uninstalled the app and reinstalled it. No luck. Here's a screenshot of the message I get everytime I click to start a meeting.

I can only access my meetings via the website but the app was so much faster to use.

Does anyone know what's going on and how to fix it ?

Thanks

Capture d’écran 2021-07-01 155404.jpg

 

3 Replies 3

Fritz_H
VIP Alumni
VIP Alumni

@manboris2 
Did you try to use the Webex-Client ?

Akshat Tumkur
Level 1
Level 1

I have found a solution which worked for me.
Go to the settings of the browsers which u use, and then clear data, cookies, cache & history.
Restart the computer and try again.

rwitt
Level 1
Level 1

i have the same problem.  i presume that you wait until you get the 'start' or 'join' meeting reminder.