06-10-2020 11:22 AM - edited 06-10-2020 11:22 AM
Hello,
When I join a webex meeting from the SX20 dialing the <meeting no>@<my site>.webex.com all is working fine except I cannot see the presentation (screen sharing content) from other webex attendee (which shares the screen using the webex meetings windows app).
All I see is the presenter’s video stream (from his webcam), not the content he’s sharing.
The SX20 is updated to software version ce9.12.3 and it's registered to CUCM sw ver11.5.1.10000-6 and using ExpresswayC/E X8.9.1.
What do I need to do/change/update to see the webex meeting presentation from the SX20?
Thank you.
01-26-2023 05:52 AM
Did this ever get resolved? I having same issue.
01-31-2023 09:22 AM
Hi,
looking at the description of the issue, it seems that BFCP (the protocol that is used to establish / control a content sharing session) is being blocked somewhere along the path between the SX20 and Expressway-Core, Expressway-Core and Expressway-Edge and/or Expressway-Edge and Webex.
@JES Holdings: How does your setup look like?
Best regards
Igor
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