Changing name when accessing Webex through school account

[char.mansfield]

I'm using Webex through my school account (it's for classes), and my account information is locked. I can change my photo but I cannot change my name. Is there a workaround for this?

[Cole Callahan]

Hi @char.mansfield 

Thanks for posting your question in the Webex Community!

Have you tried editing your profile information on the browser application of Webex? Go to login at webex.com. There, you should be able to go to the tab My Webex -> Click My Profile -> Edit . 

It may be a case where the administrator of Webex at your university/school controls those changes. In that case, I would find out who your Webex Administrator is and request the change.

I hope this is helpful. I know how important it is to have your preferred/proper name on your profile. If you have any other questions, feel free to post them here in the community. We will try to help you as much as we can.

[char.mansfield]

Hi Cole,

Thanks for your feedback. I could not change my profile name under "Edit my profile." I have contacted an administrator and hope to have this figured out soon.

Thank you for your kind words at the end!
Char

[Cole Callahan]

Here are some links that may help too:

https://help.webex.com/en-us/nmig1kcb/Edit-Your-Webex-Meetings-Profile

https://help.webex.com/en-us/nvs03bq/Webex-Teams-Update-Your-Display-Name#:~:text=You%20can%20change%20your%20display,people%20know%20you%20as%20Jen.&text=Click%20on%20your%20profile%20picture%20and%20then%20click%20on%20your%20name.