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Cisco Webex Meeting Teams App

imountadar
Level 1
Level 1

Hello Everyone,

We are using webex on my company, and as IT i were asked to test the Cisco Webex Meeting App on teams, unfortunatly we couldn't proceed with the test because of an error (described on screenshot).

imountadar_0-1686832590954.png

 

Can you please help (FYI i have admin rights on teams and also webex if any changes required)

Thank you so much

2 Replies 2

imountadar
Level 1
Level 1

hello @josviz 

Thank you for your response, i tried that but it doesnt seem to help.

as you said i'll open a TAC. 

thank you so much

josviz
Cisco Employee
Cisco Employee

Hei @imountadar ,

Do you mind to double check everything is completed as per our deployment guide located here:

https://help.webex.com/en-us/article/n8w9pq2/Install-and-set-up-Webex-Meetings-for-Microsoft-Teams#task_D03DE02BB961A216BE6EFCC1813E1DCE

If the issue remains, please open a TAC Case so we can help you investigate.

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