Connection Issues

[skondoor]

Ever since I downloaded the new version 41.1.0.17621, I see that WebEx is showing offline - no internet connection even after multiple re-starts and occasionally even if it is able to connect, messages are not getting refreshed

[Fritz_H]

@skondoor 

"...multiple re-starts.."   of the Computer or just the application?

Did you already try to reset the database of the Client?
https://community.cisco.com/t5/webex-meetings-and-webex/not-able-to-load-messages-in-webex-teams/m-p/4271362/highlight/true#M2881

[skondoor]

@Fritz_H thanks for the tip. For some reason, the app is now crashing everytime I open. So, could not try your tip. thanks anyway!