Delayed Call Answering in Desktop Client

[sperry56]

When answering an incoming call and clicking the Accept button, there is an approximate 10 second delay before the call is connected. This only occurs from the desktop client, and not from my iOS devices which immediately pickup the call.

[nomadsam]

I also have this issue and had it for 6 months. Have tried uninstalling and installing Webex without luck. Checked every single setting that exist. It's not Webex PSTN calling but direct Webex to Webex call. 

Uploaded logs under Feedback ID: 

9b2b8698-4fd3-4305-98f3-41d0b48376a9

All health checks passes smoothly

Version: 43.3.0.25468

[EdmondsM12]

Hi sperry56,

Is is the calling from CUCM or Webex Calling

[sperry56]

Hello, I'm having an issue from version 42.9.0.23494 of Webex Teams on my laptop. I'm not sure if I posted this in the correct forum