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Desktop App - Not able to join meetings in Windows 10

Sally_GO
Level 1
Level 1

My Webex Meetings Desktop app (ver 40.8.2.17) is not allowing me to join a meeting or start a meeting.  If I click on the green "Join" button in the Upcoming Meetings list, I see the spinning circle icon appear briefly, then the button turns gray, and nothing else happens.  If I try to Start a Meeting, nothing happens.  I recently uninstalled and reinstalled the desktop app as well as Productivity Tools on my machine (Windows 10 - ver 1909). 

 

Any help anyone can provide is appreciated!

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