DO NOT RECEIVE WEBEX INVITATION

[mbasecr]

Good day to you all.

For the last 4 months i am scheduling meetings with the same participant list. Every thing was just fine.

Although, the last 3 days i have been informed that many participants that have hotmail accounts do not receive the invitation email.

Webex is telling me that i must contact with hotmail support team and try to slove this on my own cause it is not their problem.

I am paying for a service and now that i am dealing with a problem that i didn't create, they tell me to figure it out on my own.

Has anybody the same issue or know how to help me?

Thank you in advance.

[Fritz_H]

Perhaps the issue is somehow related to the problem reported here?
https://translate.google.com/translate?sl=de&tl=en&u=https://www.heise.de/news/Stoerung-t-online-schraenkt-Gmail-Zustellung-ein-5062588.html

(a german IT-News Source reporting that a german email-Service Provider restricts traffic with google-Mail Services due to spam-flooding...)

[kndskelton]

Ask if your team has recently changed their Spam Filter Settings in Hotmail  or maybe Hotmail did. (Wade.. you offered a nice response too.)

[Wade H.]

Well, the emails are likely being blocked by Hotmail or being marked as spam. Have the users check their junk mail to see if it wound up there. If that's the case, there's really nothing Cisco can do to help, which is why they've redirected you to Hotmail support.