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Entries from Outlook calendar not showing in new Webex app

Until recently, I used Webex Meetings where my calendar entries from Outlook were displayed directly in the application. Meetings that contained a Webex link could thus be started directly from within Webex Meetings. In the new Webex app, this seems not to work anymore. Only entries created from Webex are shown, other Outlook calendar entries are not.

 

Did this feature get removed in the new Webex client? If not, how do I manage to get this integration to work again?

 

System:
Windows 10 (20H2)

Outlook (Office 16)

Webex 41.6.1.19162

Webex Productivity Tools 41.6.0.6

 

Best,

Alex

3 Replies 3

Fritz_H
VIP Alumni
VIP Alumni

@Alexander Straub 
I remember having seen a posting (from a Cisco-Employee) in this forum some time ago,
stating that Webex will no longer copy all your Outlook-Calendar-Content to the Webex-Calendar but show only your Webex-Meetings.

To see all your calendar-Events: perhaps this is useful for you:
https://help.webex.com/en-us/nkyt47k/Integrate-Calendars-with-the-Meeting-List-of-the-Webex-Meetings-App

(a similar menu-option is available in the Webex(-Teams) App.)

Thank you for your reply. I am under the impression that exactly this is the case, that Webex simply does not support this feature anymore. I was, however, unable to find such an (official) statement.

 

The link you posted is for Webex Meetings and describes what I used before. This is exactly what I want to have in the new Webex app as well. Unfortunately, such a setting does not seem to exist there. Or do you have any hint on where to find it?

@Alexander Straub 

For my understanding, this behavior is due to several complaints about webex/Cisco reading all calendar-data.

The link I posted before seems to explain some sort of "layer-method" to pile up layers of calendar-contents into the same view.
On my phone and tablet, the Webex-app offers a similar calendar-stacking-option.