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Error Message: "Your Microsoft Exchange service isn't setup yet."

MSStateDawg1
Level 1
Level 1

All was working well with Outlook and Webex but an issue with the Bitdefender Outlook add-in caused me to have to remove and reinstall Outlook. Now in Webex under Settings > Meetings, I get the message below:

webex.png

Webex will connect to phone services and I can launch meetings and such, but it is no longer synchronizing with the Outlook calendar. I've signed out and back in to Webex. No joy. I've uninstalled and reinstalled Webex. No joy.

I contacted our ISP who provides Webex to us through our plan and they've stated there's nothing they do on their end to address this. They advised that our internal IT would have to address it. When we first got Webex about 18 months ago, our IT did not have to do anything to setup and/or authorize our M365 accounts for use with Webex.

Please, assist. Thanks in advance.

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